Privacy Policy
Welcome to GentStyle. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit or make a purchase from our website.
1. Information We Collect
- Personal Information: Your name, email, phone number, billing and shipping address.
- Order Details: Products purchased, payment method, and transaction history.
- Automatic Data: IP address, browser type, device details, cookies, and analytics data.
- Payment Information: Processed securely by payment gateways (we do not store card details).
2. How We Use Your Information
- To process your orders and manage deliveries
- To provide customer service and respond to inquiries
- To improve website performance and personalize your experience
- To send promotional emails or offers (only if you opt-in)
- To prevent fraud, protect security, and comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies to provide a smooth and enhanced shopping experience.
- Essential Shopping Cart Cookies
- Website Performance & Analytics Cookies
- Advertising & Retargeting Cookies (if enabled)
4. Sharing of Your Information
We respect your privacy and do not sell your personal information. We only share it with trusted partners:
- Payment processors (Razorpay, PayPal, Stripe)
- Shipping & delivery partners
- Analytics services like Google Analytics
- Legal authorities (when required)
5. Payment Security
All transactions are encrypted and processed securely through PCI-DSS compliant payment gateways. GentAura does not store your card details.
6. Your Rights
- Access your stored personal data
- Update or correct your information
- Request deletion of your account
- Withdraw consent from marketing messages
- Request a copy of your data
7. Data Retention
We retain your information only as long as required for order fulfilment, legal compliance, and service improvements.
8. Children's Privacy
GentAura does not knowingly collect data from children under 13. If you believe a child has shared information with us, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page.
10. Contact Information
GentStyle
AN 19 PROZONE TRADE CENTER, MIDC Industrial Area Chikal Thana, Prozone Mall,
Chhatrapati Sambhajinagar, Maharashtra – 431005
Email: support@gentaura.in
Phone: +91 7719029561